TACTICAL AND STRATEGIC DESIGN
Tactical design is focused on the overall internal
structure of the educational product (e.g. a multi-year set of teaching
materials; a year’s assessment; a professional development package). Typically
it involves such things as:
=Specification of core design principles, selected in
the light of prior research on learning, teaching, and/or professional
development trajectories – or, too often, just marketing;
=Selection of specific learning and performance goals,
including strands of progression;
=Specifying sequences and cross-connections within the
materials, balancing linear coherence with diverse multiple connections (among
concepts and contexts, standard results to learn and open investigations to
experience).
Tactical tools- scaffolding and sequencing
Like its namesake in the construction industry, scaffolding in education is a temporary support mechanism. Students receive assistance early on to complete tasks, then as their proficiency increases, that support is gradually removed. In this fashion the student takes on more and more responsibility for their own learning.
There are eight
characteristics of web-based educational scaffolding:
Scaffolding provides clear directions
Step-by-step
instructions are necessary to let students know what they need to accomplish to
successfully meet the requirements of the task. Care should be taken by
designers so that instructions produce as little confusion for students as
possible.
Scaffolding clarifies purpose
The objective of the
activity is made clear at the outset and a "big-picture" point of
view dominates in each individual activity.
Scaffolding keeps student on task
The structure
provided helps keep students from getting distracted and "wandering
off."
Scaffolding offers assessment to clarify expectations
Rubrics and standards
of performance are defined up front. This avoids confusion about what will be
assessed at the end of an activity.
Scaffolding points students to worthy sources
Scaffolding can
reduce wasted time and keep students on task because faculty
can identify "quality" sources on the web for students to use.
Depending on the instructor, this list of sites could be exclusive or simply a
starting point for further digging.
Scaffolding reduces uncertainty, surprise and disappointment
All distracting
frustrations with site design should be eliminated.
Scaffolding delivers efficiency
By eliminating
boredom and irrelevance, scaffolding grants a sense that a larger amount of
work can be completed in a shorter time.
Scaffolding creates momentum
Rather than
dissipating, the energy and focus of the class is channeled and concentrated.
This accumulation of insight and understanding becomes a driving force for
further study and research.
Strategic design, is concerned with the overall
structure of the educational product set and how it will relate to the inner
workplace user-system. It applies in different forms to most of the products
and processes that educational designers tackle: curriculum specifications;
assessment; teaching materials; professional development processes and materials;
building system capacity in various ways. Typically strategic design involves
not simply the end-users (e.g. teachers and their students) but all the key
communities involved who will affect decisions on the framework within which
the users work – school leadership; school system leadership; politicians;
parents; and various other professions, such as assessment designers and
researchers.
Strategic design includes such things as:
=Identifying a specific opportunity for improvement;
=Selecting a set of improvement goals;
=Designing the overall structure of a set of tools
that can forward them;
=Choosing or designing a model of change (whether, for
example, comprehensive or more specific; one-step or gradual; curriculum-led,
assessment-led, or professional development led) along with the phases, pacing
and timing of implementation;
=Identifying the resources that are needed to do the
job well (how much design effort, trialling, implementation support, and of
what kinds), and the compromises that are acceptable;
=Recognizing and questioning constraints from the
client’s grand strategy (generic performance goals; alignment; model of
change; top-down v proposal driven); and
=Advising the client on the likely implications of
their various decisions, including their likely unintended consequences and
uncertainties – and suggesting changes.
Strategic design
principles
Some of the most
significant strategic design principles are underlined below:
System awareness: Seek to understand the dynamics of
the system to improve, in all its interacting parts, and use it to guide the
strategic design of the innovation.
Realism: Study the system as it is, not as
it is intended to be, and the forces that shape decisions and actions of all
the key groups, from politicians, parents and the media to teachers and their
students; don’t assume resources that have not been available without valid
assurances that they will be.
Targeting: Be clear and specific about
improvement aims, and the groups of users you are designing for – development
should reconcile the goals and outcomes for those groups.
Alignment: Try to ensure that the set of
tools and processes you develop form a coherent whole, in themselves and in
interaction with the rest of the system – all the key players should be aware
and “on board”.
Robustness and flexibility: Since
unexpected shocks to your plans are inevitable, try to design the set of tools
and processes so that various elements can function independently in a range of
contexts of use.
Consensus building: Seek consensus on goals and
entailments prior to design and throughout the development process – a
profession that speaks with one voice has more influence on policy than one
where diverse opinions reach policy makers. Consensus does not just happen; it
often needs to be built through explicitly designed processes.
Communication and marketing: Be aware
that any large-scale impact of your work will be influenced by the public,
guided by the media. Improve your communication skills with these groups, and your
network of contacts.
Space for excellence in tactical and technical design: Work to
retain as much space as possible for the creative talents in your design team,
and the systematic development that refines the products – good strategic
design is worthless without them.
“We must educate our masters”: Seek to
make policy makers, funders, and designers aware of the crucial role strategic
design will play in the success of the enterprise in turning its goals into
large-scale impact.
Big challenges need big teams: The range
of skills needed to carry through a design and development program, with
high-quality in all its aspects, needs to be reflected in the design team –
often, particularly for large scale developments, only a multidisciplinary team
can understand and work with the various communities that will interact with
the product.
Improving
strategic design
Long term goals
Recognition by policy
makers that education can and should become a research-based field, like health
and safety where:
- Insight-focused
analytic research on working systems is the best route to diagnosis of
problems and their likely causes;
- A
long term agenda for improvement is complemented, as in other fields, by a
regularly-reviewed sequence of steps along the way with sensible timescales;
- Good
engineering, integrating insights from prior research and development,
design research, systematic development and evaluation in depth, will
produce the most effective solutions;
- Strategic
design of their initiatives should be as professional as the tactical and
technical design already (sometimes) are, using the same methodology; and
- Much
better evaluation of products and initiatives in education, covering in
some depth both the various outcomes and the conditions under which they
were achieved.
For this it is needed:
- More
researchers choosing projects and using methodologies that provide the
in-depth evaluative evidence that policy makers need on products and
processes that are widely available, yielding reliable evidence on “what
works, how well, under what circumstances”; and
- More
people trained in engineering research methods to design and develop
robust solutions.
The master will emulate
science education in developing:
- Effective
machinery for building a consensus on what is needed, and the steps along
that road, leading to;
- Unified
recommendations for innovation that reflect government realities.
Medium term goals
Recognition by policy
makers that (as in health care, for example):
- High-stakes
targets (i.e. tests) for (teachers and schools) can distort priorities,
ensuring that the implemented curriculum in most classrooms is no better
than what is tested. The good news is the substantial evidence that better
tests can be an effective lever for improvement.
- What
is achievable within the timescale required and resources available is:
- An empirical question that can
only be reliably answered by imaginative design, systematic development
and evaluation in some depth;
- Usually much less than is
desirable – or is promised by “experts” who are keen to please government
but have no valid evidence for what they recommend; and
- Will require funding with at least
a few–year timescale, involving competitive design groups and independent
evaluation with agreed criteria and methodologies (c.f. NICE in health
care).
- After so many failures from
“obviously needed” reforms, there is political capital to be gained from
a sensible research-based approach.
Short term actions
Over the next year or
two, there must be a move to strengthen the case for the above goals by:
- Identifying
examples of successful design, then studying the various aspects of their
strategic design in some depth, and in comparison with parallel
innovations where these are available;
- Identifying,
and specifying in some detail, alternative models of change, analyzing
their key features and the expected cost-benefit analysis;
- Refining
and strengthening evidence of payoff from giving medium-term support to
high-quality design teams with proven track records in well-defined areas;
and
- Developing
effective channels for communication and influence on policy makers.
CRITICAL THINKING-AN ASSET FOR THE MASTERAL PROGRAM
Critical thinking is a
very delicate problem especially in Health and Safety. Old and outdated
solutions, yet in place must be upgraded, wrong decisions taken by managers
must be corrected. Critical thinking is vital for a Health and Safety
practitioner, at every level, more on a post-graduate one.
Education research has
demonstrated what great educators have always known: students acquire and
retain knowledge most effectively when they must understand new information
well enough to apply it to new situations, or to reformulate it into new ideas
and knowledge. Fostering critical thinking skills is becoming one of the chief
goals of education, particularly at the post-graduate level, where a variety of pedagogic
techniques are being used to develop critical thinking skills in students.
These skills are often
developed in health and safety students through project-based learning, in
laboratory or field settings. In single laboratories or longer-term projects,
students are asked to acquire basic knowledge and understanding, review
literature, develop research skills, gather, analyze, and evaluate data, and
ultimately to synthesize this complex information into an advanced
understanding.
It is important that web
resources developed for educational use reinforce this kind of learning. Many
resources simply display information on pages with the only student interaction
being a click on the "next" or "previous" buttons. Even if
these pages are nested in cutting edge technology, these experiences are
analogous to lectures which have been shown to fail in teaching advanced
thinking skills There are four fundamental features of natural human learning: Learning
is goal-directed, learning
is failure-driven, learning
is case-based, and learning
best occurs by doing.
Critical thinking is a complex idea. It can
mean many different things to different people depending on their point of
view. In Health and Safety critical thinking means also to sustain the own
critical opinions and to argument correspondingly them with facts.
STRATEGIC AND TACTIC REQUIREMENTS
STRATEGIC REQUIREMENTS
The main strategic
requirements from a H&S
post-graduate or master program, in our
opinion, are presented in the table below.
No
|
Main
strategic requirement
|
Observations
|
1.
|
To
be able to develop and implement in his own enterprise or at a third party a
risk assessment system
|
Risk
assessment is one of the first steps in H&S
|
2.
|
To
be able to develop and implement an efficient safety culture at the workplace
|
The
competence to implement commitment to safety by employees and employers
|
3.
|
To
be able to develop and implement safety best practice procedures in his/hers
own domain of expertise
|
|
4
|
To
be able to develop and implement a
functional risk/safety management
system
|
The
essential goal of the masteral program
|
5
|
To
be able to develop and implement a functional occupational health management
system
|
If
required in the masteral program.Generally, occupational health is approached
by work medicine or hygiene post-graduate programs
|
6
|
To
be able to develop and implement a functional
work environment management system
|
If
required by the masteral program. Some of the programs have an environment
component, others have just the safety and health component.
|
TACTICAL REQUIREMENTS
Tactical requirements
are presented in the table below, together with the strategic requirements from
which they are derived.
No
|
Main
strategic requirement
|
Main
tactical requirements
|
To
be able to develop and implement in his own enterprise or at a third party a
risk assessment system
|
To
identify known risks
To
identify new and emergent risks
To
be able to evaluate risk probability using statistical data;
To
be able to evaluate risk gravity (severity) and location of injuries;
To
be able to develop and interpret risk based scenarios;
|
|
To
be able to develop and implement an efficient safety culture at the workplace
|
To
identify safety culture actual state;
To
identify safety culture gaps;
To
be able to develop safety culture materials (leaflets, newsletters, training
manuals, etc.);
To
be able to imprint safety commitment to employees and employers;
To
assure the horizontal cooperation in safety between employees and the
vertical cooperation between employees and various management levels (to the
top management)
|
|
To
be able to develop and implement safety best practice procedures in his/hers
own domain of expertise
|
To
be able to identify workplace safety problems
To
be able to search and find or develop efficient solutions to these problems
To
be able to sequence and explain these solutions in succesive, logical steps
|
|
To
be able to develop and implement a
functional risk/safety management
system
|
To
be able to identify the curent state (or the inexistence) of the risk
management system inside the enterprise
To
be able to check the gaps in the risk management system
To
be able to check the efficiency of the existing risk management system;
To
be able to design/redesign a functional risk management system for a
workplace/multiple workplaces/the enterprise
To
be able to develop/re-develop a functional risk management system together
with all its procedures and documentation
To
be able to implement at the enterprise level
the developed/re-developed management system;
To
be able to certify the risk management system by the recognized standards
(ISO 9001 and OHSAS 18001)
|
|
To
be able to develop and implement a functional occupational health management
system
|
To
be able to identify the curent state (or the inexistence) of the occupational
health management system inside the
enterprise
To
be able to check the gaps in the occupational health management system
To
be able to check the efficiency of the existing occupational health
management system;
To
be able to design/redesign a functional occupational health management system
for a workplace/multiple workplaces/the enterprise
To
be able to develop/re-develop a functional occupational health management
system together with all its procedures and documentation
To
be able to implement at the enterprise level
the developed/re-developed
occupational health management system;
To
be able to certify the occupational health management system by the recognized
standards (ISO 9001 , OHSAS 18001 and
others)
|
|
To
be able to develop and implement a functional
work environment management system
|
To
be able to identify environmental possible problems from the design stage of
the process/activity;
To
be able to design/redesign a functional work environment management system for a workplace/multiple
workplaces/the enterprise
To
be able to develop/re-develop a functional work environment management system
together with all its procedures and documentation
To
be able to implement at the enterprise level
the developed/re-developed work
environment management system;
To
be able to certify the work environment management system by the recognized
standards (ISO 9001 , OHSAS 18001 and
others)
|
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